Service

At Louda Auto, we believe that quality service is the foundation of every vehicle's longevity and reliability. We are the largest authorized service network in the Czech Republic, providing our customers with comprehensive services at the highest level, from regular maintenance to demanding repairs.

We ensure regular service inspections in accordance with manufacturers' requirements, including oil changes, filter replacements, and other operational fluids. A professional tire service for changing, balancing wheels, and storing tires is also a given.

We perform cleaning and disinfection of air conditioning systems to ensure a healthy environment in the vehicle and smooth operation of the entire system.

In the event of an accident or other insurance incident, we will take care of everything for you. We will arrange vehicle repairs, communication with the insurance company, and the administration related to damage settlement, so you have the entire process as simple and worry-free as possible.

Our services also include complete arrangements for technical inspections and emissions testing. We will prepare your vehicle, check it, and handle the entire process for you.

For a perfect result, we also offer complete vehicle washing in our modern washing centers, from exterior washing to detailed interior cleaning.

Louda Auto means assurance that your vehicle will be taken care of professionally, efficiently, and without unnecessary complications, all under one roof.

We stand behind the quality of our service offerings; however, if you have any doubts, objections, or complaints on your side, do not hesitate to contact us at kvalita.servis@louda.cz. We will resolve everything with you to mutual satisfaction.

We have our own facilities for modern bodywork and painting, which allows us to have full control over the entire repair process. Our services also include a specialized aluminum workstation designed for repairing aluminum bodies, which meets the strict technological requirements of manufacturers. Thanks to this self-sufficiency, we can significantly shorten repair times and ensure high-quality workmanship.

We collaborate with the largest insurance companies in the market, which enables us to efficiently handle all the administration for you. We take care of the complete settlement of the insurance claim, communication with the insurance company, and the smooth progress of the entire process.

We also think about the environment. In our repairs, we use modern technologies and eco-friendly materials that meet current ecological standards without compromising the quality of the repair.

In the event of an accident, we will arrange for the towing of your vehicle, offer a replacement car, and take care of everything necessary so you can resume your normal activities as soon as possible.

For your convenience and better accessibility, we have developed KeyBox, which elevates the availability of our services to a new level. By connecting the online ordering system with smart key boxes, we offer fully contactless vehicle pick-up and drop-off 24 hours a day, 7 days a week at our branches in Prague–Hloubětín and Pardubice on Hradecká.

The entire process is maximally simple and intuitive. You can order the service online from a computer, tablet, or mobile phone whenever it suits you. As part of your order, you can also choose from a wide range of additional services tailored to your needs.

On the day of the vehicle drop-off, you simply place the keys in the KeyBox and can continue with your schedule without the need to wait or have personal contact. You can conveniently pick up your vehicle at any time after the service is completed, regardless of the branch's operating hours.

KeyBox is the ideal solution for anyone who wants maximum flexibility, time savings, and a modern approach to service. Louda Auto thus offers services that adapt to you.

At Louda Auto, we emphasize the importance of keeping you mobile even when your car is in for service or you are dealing with an insurance claim. That’s why we have a large fleet of replacement vehicles that are regularly checked, serviced, and maintained in perfect technical condition.

Our fleet consists exclusively of modern cars of the latest models and higher equipment levels, ensuring you maximum comfort and safety. Both manual and automatic transmission vehicles are available, allowing each customer to choose according to their preferences.

In response to the growing interest in electric mobility, we are expanding our offer to include dozens of electric vehicles, allowing you to experience a modern and eco-friendly way of driving in everyday traffic.

We are happy to provide you with a replacement vehicle both during the service repair and in the case of dealing with an insurance claim. We will ensure that you remain mobile and can continue your daily activities without restrictions.

At Louda Auto, a personalized approach and the effort to ensure your maximum comfort in every situation is a given, as your time and mobility are our priority.

At Louda Auto, we have long relied on the high expertise of our technicians and the top quality of the services provided. Our mechanics and specialists regularly undergo a series of training sessions organized by vehicle manufacturers and technology suppliers, ensuring they always have up-to-date knowledge of the latest procedures, systems, and technological standards.

In addition to human expertise, we also invest in modern equipment and diagnostic technologies that allow us to work accurately, efficiently, and in accordance with manufacturer requirements. This enables us to ensure a high level of service across our entire portfolio of service activities, from routine maintenance to complex repairs.

We emphasize sustainability and a responsible approach to the environment. We hold a sustainability plaque, and our operations are regularly audited through energy audits. As a result, we meet strict ecological criteria and use environmentally friendly practices and technologies in our service delivery.

We place great emphasis on the final inspection of each vehicle. Before a car leaves our service facility, it undergoes a thorough quality check to ensure it is returned to the customer in impeccable technical and visual condition.

Our operations are regularly subjected to audits by manufacturers and internal quality checks, which help us maintain a high standard of service and continuously improve. Strict requirements in terms of quality, processes, and technical equipment are a given for us.

We believe that transparency, quality, and daily meticulous work have real value and pay off in the long run. That is why we pride ourselves on a professional approach, modern facilities, and responsibility for every vehicle entrusted to us by our customers.

We stand by our work and do everything possible to ensure that our customers can always rely on us with confidence.